Information Collected to Serve You
Account Form and Order Process:
To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order. In general, we will try to contact you first by email and if that fails, or if time is critical, we will try to contact you by phone. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order, such as the financial institution that issued your credit card and the shipping carrier that delivers your order. We do not ever share any personal information about you with anyone else!
When you shop with us the first time, our shopping cart will store your name, billing address, phone number, email address, and shipping address by placing a "cookie" on your computer. For your protection, it does not store your credit card information. In order for our shopping cart to store your information, you must have your computer set to accept cookies. If your computer is not set to accept cookies, you can still use our shopping cart, but you will need to provide your contact information each time you place a new order.
Privacy of Information:
Aside from the previously mentioned third parties involved in the processing of your order, HorseWhisperer.com will not share your email address or shopping activity with any other parties. Call 1-800-871-7635-or email info@HorseWhisperer.com if you have questions.
For credit card transactions, we use a secured server. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. When using a modern browser such as Microsoft Internet Explorer or Netscape Navigator, shopping on Dances With Horses' web site is the safest kind of transaction possible with a credit card.
To make any changes to your order after having submitted your order on our site, please contact us via email or phone 1-800-871-7635).
Click for information about shipping and handling charges.
Click for info about product returns.
NOTE: All U.K. orders contact Jane Cresswell email: firstname.lastname@example.org